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"From the Globe and Mail and New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, and how we can all learn to be supercommunicators at work and in our lives. We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but who also seem to hear what we are trying to say. What do they know about conversation that...
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"An award-winning psychologist reveals the hidden power of our inner voice and shows how we can harness it to live healthier, more satisfying, and productive lives. Tell a stranger that you talk to yourself, and you're likely to get written off as eccentric. But the truth is that we all have a voice in our head. When we talk to ourselves, we often hope to tap into our inner coach but find our inner critic instead. When we're facing a tough task, our...
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Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles. --
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"A guide to handling difficult conversations calmly and gracefully. The author shows readers how to defuse verbal attacks, maintain one's composure in stressful situations, and deal with difficult people without becoming one"--
Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building...
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A hilarious, snarky, and utterly addicting #ownvoices debut that explores friendship, sexual orientation, mental health, and falling in love (even if things might be falling apart around you). When a guy named Martin Nathaniel Munroe II texts you, it should be obvious who you're talking to. Except there's two of them (it's a long story), and Haley thinks she's talking to the one she doesn't hate. A question about a class project rapidly evolves into...
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By the bestselling author and XM and Sirius Satellite radio host heard on more than eighty radio stations coast to coast seven days a week
Shows progressives how to master the science and technology of persuasive communication and counter the right-wing message machine
Offers exercises and examples throughout to help readers put the concepts they're learning into practice
Millions of working Americans talk, act, and vote as if their economic interests...
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"The leading lie-detection instructor to the FBI and other security agencies for over two decades, David Lieberman, PhD, takes "people reading" to a whole new level. Drawing on the latest research in psycholinguistics-the vital cues embedded in spoken and written speech patterns--Mindreader delivers proven, cutting-edge methods useful for countless real life applications, including: Learning to detect the messaging behind passive and indirect language,...
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"Founder of business strategy consulting firm argues that customers are more persuaded by improvised conversations than scripted sales pitches. Presents techniques and practices for six habits people can learn to enable spontaneous conversations that persuade customers to say 'yes'"--
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"Digital pollution is the problem. Human-centered communication is the solution. Learn the philosophy and practice to break through, earn attention, build trust, create engagement, strengthen relationships, and grow revenue in an increasingly noisy and polluted digital environment."--Back cover.
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"Clear communication requires the courage to confront the psychological blocks that are holding you back. Learn how to become a fearless and peerless communicator. As a lifelong communication coach, Michelle Gladieux has discovered the four sneaky psychological obstacles that can keep you from becoming an effective communicator: Hiding-Fearing your low self-confidence will expose your supposed weaknesses; Defining-Putting too much stock into your...
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One of the most awkward situations someone can face is when a friend or an acquaintance makes an offensive statement or tells a repulsive joke about a group of people. This book informs young student how to overcome their discomfort to let others know in a non-confrontational way that such speech should be stopped.
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"Start building bridges instead of barriers! This essential guide offers a simple 4-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements. Divisions are on the rise around the world, and 2024 may well be a peak year. We're losing the ability to disagree without demonizing. There is a deep need for this practical and accessible guide to having challenging conversations in any situation,...
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"This practical, politically neutral book offers concrete skills for holding meaningful conversations that cut across today's intense political divide, showing readers how to connect to the people in their lives. Political polarization is at an all-time high, and the consequences for our personal relationships are significant. Many people have friends and family members with whom they feel they can no longer communicate because of their extreme political...