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The Gallup organization has been at the forefront of measuring and analyzing opinions and behavior for over 60 years. Marcus Buckingham and Curt Coffman, prominent leaders within the organization, have taken their considerable knowledge and applied it to a comprehensive study of successful managers across the country. In today's job market, companies often use impressive benefit packages to entice employees. Buckingham and Coffman have found that...
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Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't
Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic
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"Rich Sheridan's JOY, INC told the story of how his tiny software company in Ann Arbor, Michigan achieved success and renown by embracing offbeat culture and human-centered values. In CHIEF JOY OFFICER, he turns his attention from culture to leadership, and draws on his experience running Menlo and consulting elsewhere to offer a wise, provocative guide on how anyone can build leadership capacity for joy within their own organization. Filled with...
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"In this timely, provocative book, Jeffrey Pfeffer contends that many modern management commonalities such as long hours, work-family conflict, and economic insecurity are toxic to employees--hurting engagement, increasing turnover, and destroying people's physical and emotional health--while also being inimical to company performance. He argues that human sustainability should be as important as environmental stewardship. You don't have to do a physically...
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What Motivates Me presents a breakthrough new online assessment to diagnose what will make you happiest and most productive at work. The assessment identifies your top motivators and the book provides a step-by-step guide to tailor your work to better fit your core motivations and boost your happiness and success in your career.
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Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company's successful No Complaining...
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"Common hiring practices are destined for failure -- here's how to hire the right people and build a company culture designed for long-term success. In a recent groundbreaking study, the training firm Leadership IQ found that 46 percent of all new hires fail within their first 18 months. But here's the real shocker: 89 percent fail for attitudinal reasons -- not skills. Most hiring managers are getting it wrong. Of course skills are important, but...
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The directorial debut of a postal worker's son, Jay Galione, who tells the story of his father, a 30-year postal clerk who was harassed, threatened, and fired for standing up for fellow employees. The documentary reveals how the USPS has been systematically dismantled and privatized by the trillion-dollar mail industry and its politicians who seek to raise prices and lower wages. A moving indictment of the toxic culture and push to downsize, the eye-opening...
11) The power of WOW: how to electrify your work, your community, and your life by putting service first
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"In The Power of WOW, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life -- from delivering empathetic customer service in the face of devasting circumstances to creating a self-organized organizational structure using Market Based Dynamics and everything in between"--
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"What's missing from gender equality efforts? Men. Women are at a disadvantage in the workplace, where they deal with unequal pay, sexual harassment, lack of credit for their contributions, and more. And while organizations are looking to address these issues, too many gender-inclusion initiatives focus exclusively on how women should respond, leaving men out of the equation. Such efforts reinforce the perception that these are "women's issues" and...
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"A visual exploration of how to embrace emotion at work and become more authentic and fulfilled while staying professional. When it comes to emotions at work, there's rarely a happy medium. In some offices, your boss might send snaps of her weekend getaway in Vegas, or your coworker might send twenty texts about how Susan ate his clearly labeled lunch ... again. Other offices are buttoned-up emotional deserts, where crying is only allowed in the bathroom...
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Great Days at Work will enable you to become more enthusiastic at work, feel more positive and work more effectively with others. Drawing on the latest insights from positive psychology, and based on hard business results, it outlines the practical day-to-day changes you can make immediately for instant benefit, as well as helping you develop a longer term strategy that means you'll get more out of work. This easily applicable book reveals how to...
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Although most people have rudimentary knowledge on how to get a job, very few spend much time learning how to keep a job. 99 Ways to Build Job Security provides a practical overview of workplace attitudes, practices, and habits that will instill a great work ethic and improve anyone’s chances of holding on to a job in a tough economic climate.
Gary Nowinski, now a freelance writer and editor, has extensive management...
Gary Nowinski, now a freelance writer and editor, has extensive management...
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"Changes in a company often happens from the inside out when valuable employees get fed up with leadership's vague direction and conflicting priorities. But as an employee, it can be difficult to know how to inspire innovation without getting sidelined. Rebel at work shows you how to take matters into your own hands" --
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Julio Blanco, el carism̀tico propietario de una empresa que fabrica balanzas industriales en una ciudad espąola de provincias, espera la inminente visita de una comisi̤n que decidir̀ la obtenci̤n de un premio local a la excelencia empresarial. Todo tiene que estar perfecto para la visita. Sin embargo, todo parece conspirar contra ̌l. Trabajando a contrarreloj, Blanco intenta resolver los problemas de sus empleados, cruzando para ello todas las...