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Author
Language
English
Description
"A game-changing model for giving great feedback that employees hear and take to heart. Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. Or they rehearse feedback conversations obsessively in advance--only to find the interchange still doesn't go as planned. However, critical feedback, delivered skillfully...