Reveals the surprising power of the ordinary checklist now being used in medicine, aviation, the armed services, homeland security, investment banking, skyscraper construction, and businesses of all kinds.

Learning Six Sigma CAN be a painless process!

Six Sigma is among the most effective process methods used today—and it's also among the most baffling topics to those new to the subject.

The good news is Six Sigma DeMYSTiFieD, second edition, explains it all in a language you'll understand. This easy-to-understand reference teaches the methods of Six Sigma, explains their applications, and tests expertise—without confusing

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"From award-winning ProPublica reporter Marshall Allen, a primer for anyone who wants to fight the predatory health care system--and win. Every year, millions of Americans are overcharged and underserved while the health care industry makes record profits. We know something is wrong, but the layers of bureaucracy designed to discourage complaints make pushing back seem impossible. At least, this is what the health care power players want you to think....

"Derek is LitenVärld's most loyal employee. He lives and breathes the job, from the moment he wakes up in a converted shipping container at the edge of the parking lot to the second he clocks out of work 18 hours later. But after taking his first ever sick day, his manager calls that loyalty into question. To test his commitment to the job, Derek is assigned to a special inventory shift, hunting through the store to find defective products. Toy chests...

Beaky Barnes, a no-nonsense chicken who is determined to save her desirable egg, must outwit a hungry inspector, a desperate chef, and an entrepreneurial woman on her tail, to make her escape.

"More than ever, funding agencies are looking for cost effectiveness. Sound data analytics is the foundation for making an evidence-based case for library programs, in addition to guiding myriad organizational decisions, from optimizing operations for efficiency to responding to community needs for customer satisfaction. Designed to be useful for novices as well as those with a background in data, this book introduces the basics of the Six Sigma framework...

The New and Definitive User's Guide to Lean Six Sigma

If you're a business manager, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you

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Six Sigma is a collection of ideas and tools that many organizations are using as part of their efforts to improve the quality of their products and services. Six Sigma for Project Managers explores the concepts that project managers need to know to make six sigma work for their organizations.

Quality consultant Chowdhury uses a story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. No other country in the world, says Chowdhury, matches America's creative drive and its ability to turn innovative ideas into revolutionary products--but as fast as we introduce new products, we lose the markets we establish to countries that know how to manufacture higher quality versions...