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Renowned business gurus Al and Laura Ries give a blow-by-blow account of the battle between management and marketing-and argue that the solution lies not in what we think but in how we think. There's a reason why the marketing programs of the auto industry, the airline industry, and many other industries are not only ineffective, but bogged down by chaos and confusion. Management minds are not on the same wavelength as marketing minds. What makes...
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Let's face it. Some people just don't listen, don't care, and aren't willing to compromise. And you probably work with some of them. The incomprehensible supervisor. The person in the next office who chats more than works. The customer who, by the way, isn't always right. For all those co-workers who drive you crazy, there's a solution. The bestselling author of Living Successfully with Screwed-Up People turns her insightful eye to the workplace,...
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When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision-the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities-but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes...
24) Nice guys can get the corner office: eight strategies for winning in business without being a jerk
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Many people suffer from Nice Guy Syndrome-they're held back from higher levels of success by being too selfless at work. It's a tricky problem, because if you start to think that being nice is bad, it's easy to overcompensate with selfishness, intimidation, and intense aggression. The founders of Nice Guy Strategies teach that nice is not about being weak or soft-that you can hang on to your morals, compassion, and sincerity and still get ahead. The...
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We are all well-acquainted with the sacred cows of the workplace: the conventional wisdom to try hard, work well with others, and focus on producing excellent work. These are cherished nuggets of advice, but in practice, they have a dark side -- blind, unthinking pursuit of these goals leads to inefficiency and a slew of unintended consequences. How can any manager upend conventional wisdom, identify and avoid the dangerous behaviors that masquerade...
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For many years, there has been quite a bit of talk about employee engagement as a means to lift corporate profits and reduce absenteeism and turnover. However, this talk has not produced better companies. In fact, the evidence shows that incivility and instances of employee abuse are getting worse. Additionally, with profit as the primary goal of organizations, most employees view any benign treatment they receive as a secondary convenience that will...
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Declutter Your Mind details the habits, actions, and mindsets you can use to clean up the mental clutter that might be holding you back from being more focused and mindful. Wall Street Journal bestselling authors S.J. Scott and Barrie Davenport show how to change a specific aspect of your life that might be causing you to feel stressed or overwhelmed. This book is for anyone who recognizes how their untamed thoughts are interfering with their focus,...
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We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit...
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"In 2001, Jim Collins published research findings that identified the "blend of personal humility and professional will" that enabled the Level 5 Leader to drive an otherwise unremarkable organization to greatness. Now, in Return on Character, Fred Kiel offers us the findings of a new study that tell us how to grow and develop that kind of extraordinary leadership. This groundbreaking book is based on Kiel's seven years of rigorous research into the...
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"Few of us go through life without experiencing some sort of crisis, whether health, financial, relationship, career, or personal safety. Crises happen and they are often out of our control. But the one thing we can control is how we respond to them. Yet, our natural instincts often hinder us as we confront today's crises that are complex, amorphous, and not readily solvable. Changing our reaction to a crisis is an immense challenge, yet with powerful...
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""Illuminating and hugely useful." --Mensa Magazine "Jeremy Lazarus has managed to demystify the central tenets [of NLP], penning a guide that is equally relevant to trainers and individuals and far more accessible than its rivals." --People Management NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using NLP to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator,...
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The founder of the Amherst Consulting Group and managing partner of One Eighty Partners turns current management theory on its head, arguing that organizations that are able to apply brain science to their businesses will overtake the competition and enhance performance at every level. He demonstrates how relying on emotions--rather than logic--leads to better business decisions.